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Questions about products, orders, delivery, schools, NGOs, or bulk requests? Our team is ready to help.
Use the form to reach us about order updates, product guidance, or account assistance.
Lagos, Nigeria
Monday to Saturday, 9 AM – 6 PM
Within 24 hours — active order issues prioritized.
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Delivery Policy
At Obinrin Farms, orders are processed immediately after payment. Delivery: Lagos – 24–72 business hours; outside Lagos – 2–7 business days. Timelines exclude weekends and public holidays.
Refund Policy
At Obinrin Farms, we take pride in carefully packaging and dispatching all orders to ensure quality and accuracy. Refunds are only available if your order has not yet been shipped.
Order Issues
If there is any issue with your order (e.g., incorrect item or damage during delivery), please contact us within 24–48 hours of receiving your package
24/7 Support
Dedicated 24/7 support via chat and email, our team responds quickly to any question, from order status to product advice