Privacy Policy

How we collect, use, and protect your information.

We collect only data required to operate our services: order fulfillment, customer support, payments, and service improvement. This may include name, phone number, delivery address, email, and transaction metadata.

We do not sell personal information. Data may be shared with trusted service providers such as payment processors and logistics partners only when required to complete your order or provide support.

We apply practical safeguards to protect personal data and limit access to authorized personnel. Customers may contact us to request account-data clarification or updates where applicable.

Need support with an order, delivery, or product recommendation? Visit our Contact Us page and our team will assist you.

Delivery Policy

At Obinrin Farms, orders are processed immediately after payment. Delivery: Lagos – 24–72 business hours; outside Lagos – 2–7 business days. Timelines exclude weekends and public holidays.

Refund Policy

At Obinrin Farms, we take pride in carefully packaging and dispatching all orders to ensure quality and accuracy. Refunds are only available if your order has not yet been shipped.

Order Issues

If there is any issue with your order (e.g., incorrect item or damage during delivery), please contact us within 24–48 hours of receiving your package.

24/7 Support

Dedicated 24/7 support via chat and email